LOCAL RULES: 333 CMR

Massachusetts pest control service report requirements

Your Massachusetts pest control service report has 10 rules to meet. ReportDraft puts every one on your checklist and checks your draft before you sign.

  • Keep records three years; report incidents within 48 hours
  • Tell the customer every post-application label requirement
  • Rentals: written notice to residents 7 days to 48 hours ahead; posted notices
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Massachusetts splits pest control paperwork between the operational record in 333 CMR 10.14 and the indoor application rules in 333 CMR 13.08, which say what the customer, residents and building occupants receive before and after a treatment. Here is each rule with a link to the official text.

Last reviewed October 14, 2026 against the official sources listed below.

Pest control service reportMASSACHUSETTS / SAMPLE

Sample notes, 113 words

Customer: Harold Bennett
2207 Willow Creek Rd
Date: 10/06/2026, applied 10:20am
Tech: Renee Park
License: 0045812
...
FREE PREVIEW OF THESE NOTES
75%of your draft is ready from these notes

We sorted 16 items into 6 sections and flagged 3 to fix soon.

  • Fix soonMonitoring and bait devices

    3 exterior rodent bait stations checked, 1 had feeding, rebaited, all locked

  • Fix soonPest activity and conditions: inside

    Mouse droppings under the kitchen sink

  • Fix soonPest activity and conditions: outside

    Gap under the garage side door, door sweep missing

10 Massachusetts rules on your checklist, including keep records three years; report incidents within 48 hours.

Still to add

  • Massachusetts lawApproximate time of application
  • Massachusetts lawPest control company name and telephone
  • Massachusetts lawLiability insurance carried (amount and insurer)

Filled in for you

Customer nameHarold Bennett
Service address2207 Willow Creek Rd
Service dateOct 6, 2026
Applicator (and other certified or licensed persons who took part)Renee Park
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What Massachusetts requires

  • On completing each indoor application, the contracting entity (and, on request, building residents and occupants) receives the pest control company's name and phone number, the applicator's name and license number, the target pests, the names and EPA registration numbers of the products applied, and the date and approximate time333 CMR 13.08 (1) (g)
  • The information given after the application includes the applicator's name and license number333 CMR 13.08 (1) (g) 2.
  • The information given after the application includes the date and approximate time333 CMR 13.08 (1) (g) 5.
  • Operational records of each application give the place and date, the brand or registered name and EPA registration number, the amount applied, the purpose, the method, and the certified or licensed persons who took part in planning and carrying it out, plus any accidents causing pollution and any reported illnesses or injuries333 CMR 10.14 (1)
  • Operational records also give the amount of liability insurance carried and the name of the insurer333 CMR 10.14 (1) (j)
  • Records are kept at least three years and made promptly available to the Department; significant accidents, incidents, injuries or illnesses are reported to the Department immediately and never later than 48 hours after they come to the applicator's attention333 CMR 10.14 (2), (4)
  • Indoor applicators avoid treating rooms with people present, inform anyone occupying a room of the procedure, tell the contracting entity every post-application label requirement, and give written pre-notification (company, date, locations, products, EPA numbers, active ingredients) between seven days and 48 hours ahead to anyone who asks333 CMR 13.08 (1) (a), (d), (e)
  • When the contracting entity does not live in the unit, all residents get written pre-notification between seven days and 48 hours before treatment with the company, date and time, locations, products, EPA numbers, active ingredients, purpose, label preparation steps and the Consumer Information Bulletin, and approved notices are posted at entrances to treated common areas unless the contracting entity signs the Department's opt-out form (kept three years); non-residential public buildings get posted notices too333 CMR 13.08 (3), (4)
  • A resident who contracts for treatment of their own unit receives the Department-approved Consumer Information Bulletin before agreeing to the work; building managers and landlords receive the Information Bulletin for Building Managers and Landlords; termite customers receive the Consumer Information Bulletin on Termite Applications before the contract333 CMR 13.08 (2), (3) (a), (4) (a); 13.05 (4)
  • Rodenticides in generally accessible indoor areas go in tamper-resistant stations secured against removal, and each station is labeled with the company's name and phone, the application date, the product name and EPA number, and the active ingredients333 CMR 13.08 (1) (c), (f)
  • Subsurface termiticide work is done by applicators certified in Category 43 or under their direct supervision; termiticide is not injected beneath slabs until heating ducts, water and sewer lines and conduits are located, and foundations with holes or cracks are protected against infiltration first333 CMR 13.05

What the customer receives after each application

When an indoor application is finished, the contracting entity (and residents or occupants who ask) gets the company's name and phone, the applicator's name and license number, the target pests, each product's name and EPA registration number, and the date and approximate time. Tell them every post-application requirement on the label.

The operational record

For each application record the place, date, product name and EPA registration number, amount, purpose, method, and every certified or licensed person who helped plan or apply it, along with any pollution accident or reported illness or injury, and the amount of liability insurance carried with the insurer's name. Keep records three years, and report significant incidents to the Department within 48 hours.

Rentals, public buildings and bulletins

When a landlord or manager hires you for units they do not live in, residents get written notice seven days to 48 hours ahead with the products, purpose and the label's preparation steps, and approved notices go up at treated common-area entrances unless the contracting entity signs the opt-out form. Residents hiring you for their own unit get the Consumer Information Bulletin first, and termite customers get the termite bulletin before the contract.

Bait stations and termite work

Rodenticide in accessible indoor areas goes in secured tamper-resistant stations, each labeled with your company, phone, date, product, EPA number and active ingredients. Before injecting termiticide under a slab, locate the ducts, pipes and conduits beneath it.

From the truck to a finished Massachusetts record

Note the approximate time, each product's amount and how you applied it, who worked the job, and the label's after-treatment instructions. ReportDraft produces the after-application information Massachusetts requires and the operational record in one document.

Common mistakes

  • Leaving the applicator's license number off the customer's copy.
  • No liability insurance amount or insurer on the operational record.
  • Treating apartments without written notice to residents 7 days to 48 hours ahead.
  • Unlabeled rodenticide bait stations.
  • Discarding records before three years.

Sources

Last reviewed October 14, 2026. Next review due January 14, 2027. This page explains published rules to help you write your report. It is not legal advice; the official text linked above governs.